We encountered an issue with our billing software system that may prevent some customers from receiving this month’s utility bill by email. Printed copies for all customers will be mailed to the addresses on file.

Electronic copies of bills will be available for online viewing by 12/19/2025. If you have not yet set up your online account, your account and customer information can be found on a previous bill.

If you would like to pick up a copy of your bill in person or if you need assistance locating your account information, please get in touch with City Hall.

As stated on the Utility Account Application and in Municipal Code sections 42-30(d) and 42-194(k), failure to receive a bill or notice does not prevent the bill from becoming delinquent and does not relieve the customer of responsibility for payment.